Privacy Policy

1. Operating Entity & Overview

This Privacy Policy applies to AivonStore (website: store.aivonagency.com), owned and operated by MANISH KUMAR (trading as Aivon Agency). We respect your privacy and are committed to protecting the personal information you share with us.

2. Information We Collect

When you place an order or contact us, we collect the following minimum details:

• Full Name: For user identification and order invoices.
• Email Address: To deliver instant ZIP download links and invoice receipts.
• Mobile Number: To process payment authentication and provide customer care.
• Transaction Metadata: Unique Order ID, Cashfree Payment ID, and purchase timestamps.

3. Purpose of Data Processing

Your data is strictly utilized to facilitate instant digital downloads, verify payment statuses, prevent fraudulent chargebacks, and provide after-sales assistance. We never sell, rent, or trade your personal details to third-party advertisers.

4. Payment Processing & Security (Cashfree)

All financial transactions on our platform are processed securely via certified payment gateway partner Cashfree Payments. We do not collect, process, or store your sensitive financial data (such as Credit/Debit card numbers, CVVs, UPI PINs, or net banking passwords) on our servers. All transaction data is encrypted following industry-standard PCI-DSS compliance.

5. Data Retention

Order histories and digital tokens are retained in our secure database to provide you lifetime re-download privileges through your account dashboard.